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Friday, June 29, 2012
NFC Cometh? 1M Android NFC Devices Shipping Each Week, And Prototypes Show iPhone 5 Is Next
Thursday, June 28, 2012
Video: Moms dare to bare post-pregnancy bellies
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If the auto is certainly inadequately ruined within an car accident ...
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Recent PDA Cell Phone Reviews | Internet Contents
A PDA cell phone or Smartphone offers ease of use and powerful features and capabilities for the business, or casual consumer. The PC-like functionality of PDA phones enables users to access and create email, documents, and the Internet all in one compact device. This past year has seen an explosion of innovative Smartphones from various manufactures, with distinct capabilities and operating platforms.
HTC launched a new Windows Mobile Smartphone, the HD2, which is a successor to the original HTC Touch HD. This phone features one of the largest PDA screens, measuring 4.3 inches. It is also the first Windows phone to implement a capacitive touch screen, similar to the iPhone display, which is used for fingertip control. The HD2 boasts a 5.0 megapixel camera with flash, a GPS receiver, and a standard 3.5mm headset jack.
BlackBerry also provided an update to their existing product line, updating the Bold 9000 to the new Bold2. This phone features better wireless access than the current BlackBerry, with better utilization of 3G coverage. The Bold2 switches out the familiar trackball with a Trackpad, which should be more responsive and sturdier. Like other BlackBerry phones, the Bold2 provides reliable and powerful messaging capabilities and boasts a vibrant color display.
The Samsung Moment is the company?s first Android device. The Android operating system runs on an 800 MHz processor, which makes the Moment impressively responsive. Some highlights of the phone are the exceptional call quality and gorgeous color display. For users who are invested in Google applications, the Moment allows for quick access to their Google calendar, email, and contacts.
Nokia presented a new phone, the Nokia N900, which is the first device to run Maemo, a Linux based operating system. The phone is noted for its smooth animations, easy setup, and crisp screen fonts. Another exceptional feature is the keyboard which is user friendly and less cramped than previous Nokia Smartphones.
The Motorola Droid is another cell phone which is based on the Android OS and sets the standard for other phones which utilize this operating system. The Droid is the thinnest phone with a QWERTY keyboard and the display is comparatively large at 3.7 inches. The design is markedly different from other PDAs and has an attractive angular feel. The mobile office applications are stable and highly functional, which allows users to work on files on the go. Also, the phone works well with multiple applications open at once, which is a huge benefit to heavy PDA users.
PDA cell phones are gaining more and more attention in the mobile market. Even casual cell phone users are purchasing Smartphones to help organize their busy personal and business lives.
Tabitha enjoys writing about a number of different subjects. You can read her newest articles about cheap cellular phones and discover where to get some great cellular phone deals at http://www.cheap-cellphone-service.com
Content About : Recent PDA Cell Phone Reviews Article
-- Download Recent PDA Cell Phone Reviews as PDF --
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Tuesday, June 26, 2012
Can Customer Service Roles Be Staffed By Computers?
Thanks to incredible advances in technology, customer service has changed greatly over the last 25 years.? In the not-too-distant past, every aspect of our interaction with a company and its services was handled through 1 on 1 human interaction.? But nowadays ? whether we?re Googling for kitchen faucet repair instructions, searching for directions on our GPS navigation system, or asking Siri for directions to the nearest seafood restaurant ? we?re relying more and more on technology to guide us through our daily lives.? Technological progress has greatly reduced the need for us to have other people solve our basic problems.
In customer service, the search for low-cost solutions has led companies to replace human interaction whenever and wherever possible. ?Without a doubt, many CEOs would be ecstatic if there were a way to cut support expenses completely by eliminating the large customer support staff necessary in any moderately sized company.? Presently however, high-tech customer support solutions can only replace humans for less-complex issues.? For example, customers can be shown a list of potential solutions to their problem before being permitted to send off a request or question to technical support staff.? On the phone, automated phone screening systems may be used to direct customers to pre-recorded answers to common queries.? However, humans are still needed when a customer has a unique or complex question, when a customer wants further explanation, or even if they simply want to hear a friendly human voice address their problem.
While we?re not at the stage where customer service reps can be replaced by artificial intelligence, are we potentially facing a future where call center outsourcing and face to face customer service is obsolete ? replaced instead with a bank of highly intelligent computers?
To answer that question, we need to briefly examine the historical role of technology in customer service.? Much of the self-serve customer service platforms we now take for granted were once positions filled by a trained, human representative.? For instance, prior to the invention of the ATM and before online banking, something as simple as a cash withdrawal or a bill payment had to be done face to face at a local bank.? Before the internet, airplane bookings had to be done in person or over the phone and then manually logged by human staff.
As technology advanced and computers and software became widely available and relatively inexpensive, businesses quickly realized that many processes once served by call centers and local brick and mortar locations could be replaced by systems staffed not with humans, but with a customer friendly self-serve software platform.? Not only did companies benefit from the scalability and cost-effectiveness of these systems, customers greatly appreciated their efficiency and accuracy.? There are countless examples of innovations that have gradually phased out the need for human service in all aspects of industry, commerce, and day to day living.? All of this seems to suggest the possibility that one day, many of the human-to-human interaction we assume is necessary will be phased out in the name of progress.
While technological innovation will continue to offer new automated solutions to old customer service problems, we?re still far from the day when customer service staff will be replaced by avatars.?
As technology advances, businesses will continue to demand low-cost, scalable customer support solutions.? And just as surely, customer acceptance for automated solutions to their service needs will increase as the speed and accuracy of alternative customer service solutions continue to progress.
Despite all the technological progress, at the end of the day, customer service is about providing the customer with what they want.? Will there be a day where artificial intelligence can answer our questions as effectively as a human?? Do we face a future where friendly robot waiters take our orders and pushy robot salespeople make us uncomfortable?? Perhaps one day.? But as long as there are customers looking for a friendly, helpful voice to answer their questions, 1 on 1 human interaction will continue to have an important role in customer service.? Until technology finds a way to replace the customer demand for personalized assistance, humans will continue to have a role in customer service ? even as the scope of that role continues to be enveloped by technology.
?
Can Customer Service Roles Be Staffed By Computers? by David Veibl. David is writing about customer service for Capita Customer Management. Capita Group specializing in business process outsourcing and?technical support outsourcing in the UK.
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Monday, June 25, 2012
Gazans celebrate Brotherhood victory in Egypt
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Database shows Florida has pledged nearly $155M since Gov. Rick Scott took office to create jobs
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Sunday, June 24, 2012
Community Manager, Diablo III at Blizzard (Irvine, California, United States)
The Blizzard Entertainment?s community & eSports department is seeking a manager to provide leadership and direction to the Diablo?III community team.
This role will lead the editorial direction of content to be published through the Diablo?III blogs, forums and social media outlets, and will oversee the design and execution of all of Blizzard Entertainment?s community engagement programs for the franchise. ?This position will also directly manage our relationship with our North American community partners, such as fan sites, external forums, and social media destinations for our brands, as well as volunteer networks. ?The Diablo?III community manager will work in close partnership with the senior manager, global community and eSports to interface with our global offices, streamline content pipelines and localization processes, and develop our community engagement plans globally.
The ideal candidate is an independent, self-motivated leader with a proven track record of vast scale community management and social web engagement in the entertainment industry, proactively identifying key strategies, anticipating business needs, and implementing solutions across the organization. This person must have strong personnel management and motivational skills, and must be able to work within budget while still building the best possible relationship between Blizzard Entertainment and its communities.
The Diablo?III community manager reports into the director, global community & eSports.
Responsibilities
- Manage the Diablo?III community team.
- Provide editorial direction, planning and guidance to our Diablo 3 community publishing efforts.
- Lead the development of the Diablo?III global community engagement programs, and oversee their global execution.
- Lead the execution of all Diablo III North America community engagement programs.
- Represent the voice of our players in all internal conversations to guarantee they are heard and they?re playing an active role in Blizzard Entertainment?s decision making processes for the franchise.
- Constantly stimulate the conversation across all departments regarding Blizzard Entertainment?s community strategy, and the development of a clear and healthy relationship with our Diablo III community.
- Build consensus and visibility in the editorial process and in the program design process for key stakeholders across the organization and globally.
- Proactively seek and maintain a close partnership and synched up efforts with the other components of Blizzard Entertainment?s publishing and engagement efforts, such as public relations (PR), marketing, production, web, and customer support.
- Meet and exceed agreed upon key performance indicators for each program.
- Oversee the maintenance of Diablo III?s community networks, and lead the design of the appropriate reward systems that drive them.
- Develop and distribute management level reports in support of business reviews.
- Act as public facing representative of Blizzard Entertainment in online channels, and at community events.
Requirements
- A minimum of 5 years? experience in personnel management?and?managing a major gaming, entertainment, or technology blog / web publishing outlet
- A minimum of 5 years? brand community management
- Bachelor's degree in journalism, marketing, or equivalent work experience
- Vast experience in social web outreach
- Excellent written communication
- Strategic thinker with strong leadership, management, and communication skills
- Possess excellent interpersonal and diplomatic skills, while maintaining an ability to always stay focused on the work at hand
- Strong communication and presentation skills, with the ability to work with other members across the organization
- Extremely detail-oriented and driven to consistently meet deadlines
- Able to organize thoughts and make decisions under time constraints and a full work load
- Able to interface effectively with both gamers and business people
- A passionate video gamer with ample experience of Diablo?III and its community
- Able to travel, including occasional international travel
Pluses
- Existing strong personal network within Blizzard Entertainment?s brand communities
- Video production experience
?
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Justin Bieber: Mocked by David Letterman!
Hey, David Letterman: pick on someone your own age!
The Late Show host welcomed Justin Bieber to his program last night and gave the 18-year a very hard time about his tattoos, considering Justin just got a fresh one that reads "Believe" across his left arm.
"Don't go nuts," Letterman advised, regarding Bieber's influx of ink. "Because more and more you see like the mural ... like the Sistine Chapel, it's too much."
It's okay, Justin replied, he's "not going for the Sixteenth Chapel look."
Ouch. Major history faux pas! Watch the exchange now and Letterman's mockery of Canadian high school in response to Bieber's flub:
Sorry Justin isn't an art history buff, David Letterman! The guy is spending too much time helping the dreams of cancer patients come true, alright!
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Saturday, June 23, 2012
Saturday Morning Breakfast & Baseball: Pine Tar, Song Covers, An On-Air Stroke (?), Name-Calling, and Ranting
By now, you've all likely heard about the Joel Peralta saga. Peralta joins the Washington Nationals in 2010 as an unspectacular reliever. He turns in the best season of his career, as he has a 2.02 ERA and his peripheral stats mostly back up his success. He somehow gets designated for assignment anyway, and latches on with the Rays, where he's mostly continued his run of being an above-average reliever. All of a sudden, thanks to interleague we see the Rays and Nationals square up, and what happens right as Peralta enters Tuesday's game? Nationals manager Davey Johnson goes straight to the umpires and says, "Hey, umm, I have this idea that you may want to check Peralta's glove out there."
Lo and behold, there's pine tar in the glove, Peralta gets suspended 8 games, and Rays manager Joe Maddon gets into a catfight with Davey Johnson through the media. What's especially interesting about this entire thing is that according to former pitcher Dirk Hayhurst, this is not an isolated incident. Hayhurst mentions both in his blog and in his book Out Of My League that it's common for pitchers to doctor up the baseball, though his blog post was written as a response to Jose Valverde possibly spitting on a baseball a couple weeks ago rather than Peralta's misfortune.
Also, there are some people speculating that Peralta was caught because he started using pine tar in 2010 when he joined the Nationals, thus how he turned himself from an average middle reliever into a solid set-up man. Also, the Nationals chose to keep the information secret until it would benefit them the most, namely when they would have to face Peralta in a close game, such as what happened Tuesday.
What have I learned through this whole thing? Pitchers cheat way more than we think, and MLB has ridiculous suspension rules (8 games for doctoring a baseball, 5 for throwing at a hitter on purpose, and none for having a DUI).
- On a lighter note, Bronson Arroyo and Aroldis Chapman visited Lindsay Guentzel and the MLB Fan Cave earlier this week, and they teamed up to sing a baseball-themed version of Adam Sandler's "Red Hooded Sweatshirt." I had no idea what Chapman's role was in the song (Scatting? Saying funny nonsense things to make us laugh?) so I had to go and listen to the original on YouTube to understand the point of the "Dip-dip-dip." On a related note, if you're ever near me and you hear me randomly say "Dip-dip-dip," well, now you know why.
- Sometimes we joke about either Dick Bremer and/or Bert Blyleven being drunk on the air, but Rangers play-by-play announcer Dave Barnett said something on the air that was truly absurd. You can listen to the exchange from Monday's Rangers/Padres game courtesy of Deadspin, but here's the whole thing that Barnett said...
The go-ahead run is at fifth on what [Mike] Adams is insisting on calling it a botched robbery. What actually happened was his henchman took piece literally out of...
...and then his microphone was turned off. This episode is being attributed to the migraines that Barnett regularly has, but this is the first time I've ever heard a migraine being responsible for a person spouting off gibberish (Maybe that's why Aroldis Chapman was saying "Dip-dip-dip"!). There hasn't been any updates on Barnett since then, but I have a feeling that it was more likely he had a stroke on the air. He missed both Tuesday and Wednesday's games for a medical evaluation and the Rangers were off Thursday, so as now (Friday morning) he has not returned to the broadcasting booth.
- Frank Francisco may have said a little too much when he told the New York Post, "I can't wait to face those chickens." By chickens, he means the Yankees. Francisco then added that he wanted to strike out the side in one of the games, as he's done it against the Yankees once before. Plus, unlike Torii Hunter, his story of the past is actually true, as he once struck out Derek Jeter, Alex Rodriguez, and Jason Giambi in one inning back in 2004. Hearing Francisco make that chicken quote reminds me of Pedro Martinez, who also in 2004 said, "What can I say? Just tip my hat and call the Yankees my daddy." Granted, Pedro's comments were in response to the Bronx Bombers owning him, unlike Francisco's comment.
- You'd think that basically cleaning house by replacing manager Terry Francona with Bobby Valentine and general manager Theo Epstein with Ben Cherington would have eliminated the drama in Boston, but to David Ortiz, it's clear that this was not the case. Even after playing well, the Boston media has seemed more interested in discussing various dramas circling the Red Sox, which led Big Papi to give us the following sound bite about playing in Boston:
It's becoming the [bleep]hole it used to be. Look around, bro. Look around. Playing here used to be so much fun.
Yikes. Is this going to stop the media, though? I doubt it. After all, it's their job to get page views, and getting juicy tidbits about the team is likely going to get more readers than sticking to game recaps and player profiles. I kind of agree with Bobby Valentine that it's possible that Ortiz is trying to take some of the heat off other players, but I do wonder one thing: What were the issues in Boston's past that Papi is citing?
Brian Duensing makes his starting debut later today. Someday, the Twins will have a role for Duensing and they will stick with it for an entire season. This year, and the previous three years, is not that year.
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Friday, June 22, 2012
Mount Rainier ranger falls 3,700 feet to death
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Live Stream: Microsoft?s Windows Phone 8 Unveiling
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World's most amazing fountains
Sylvia Trifonova
With 6,600 lights, 25 projectors and nearly 1,500 individual fountains, the Dubai Fountain on the 30-acre Burj Dubai Lake amounts to the largest synchronized music and light show in the world.
By Kristin Conard, Travel + Leisure
You don?t need to be a high roller to enjoy one of Las Vegas? most sought-after shows: the dancing waters of the Fountains of Bellagio. Thousands are drawn here daily by the same free spectacle of music and light that made the gang from "Ocean?s Eleven"?pause.?
Slideshow: See where to find the world's amazing fountains
Creating something to make travelers reflect amid the neon flash of the Vegas strip was in fact the goal: ?You have to continue to challenge people?s minds and emotions with the unexpected and with something that?s new,? says Mark Fuller, CEO of WET Design. The company debuted the Bellagio Fountains in 1998, and they?ve since become a benchmark for innovative fountains worldwide.
From function to fantasy, fountains have evolved from sources of drinking water to works of art that manipulate the most basic of life forces ? water and gravity ? to emotionally moving results. Fountains are often found in public spaces that travelers naturally seek out; they make beautiful photo-ops and, with a coin?s toss, may even improve your luck.
Not only do fountains put on a show, but they also encourage others to perform, such as street musicians or that guy proposing by Rome?s 18th-century Trevi Fountain. A pope commissioned the Trevi Fountain as a statement of power and artistic and engineering know-how ? motivations for many of the most amazing fountains, from the Grand Cascade built for Peter the Great at his summer palace to newcomer Dubai Fountain, which broke records when it opened with 6,000 lights in 2008.
In Chicago, which counts Buckingham Fountain as one of its most famous landmarks, Millennium Park?s Crown Fountain brought the concept into the 21st century. Two 50-foot black glass towers on either side of a reflecting pool project images from a thousand Chicago citizens, creating the illusion of water pouring from their mouths ? a modern take on the spouting gargoyles and other creatures of traditional fountains.
The possibilities of playing with water are nearly endless. Yet even when fountains employ high-tech features like the cascade of water that forms words and pictures in a South Korean department store, their allure remains fundamental.
?They motivate people to connect with their inner selves,? says Fuller. ?It?s not like standing in front of a big video screen. It?s very rudimentary: we?re born from water; it?s the beauty of that natural element.?
More from Travel + Leisure
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Nokia to bring range of new and updated apps to existing Lumia lineup
That Nokia would be joining Microsoft on this day of Windows Phone 8 revelations is no surprise -- the companies long ago inked their blood pact on the back of Mango. Now, at today's summit in San Francisco, Espoo's Kevin Shields just announced a slew of new and updated apps to currently available Lumia handsets starting next week. Spreading the love to Mango and above, existing users will be treated to a new DLNA app dubbed PlayTo that allows for video, music and photo sharing wirelessly, Nokia Counter to monitor and manage data usage, My Commute which utilizes Drive to compute travel time and arrange routing and a 3.0 update to Nokia Music.
And, given that this is the company behind PureView, current Lumia devices running Windows Phone will receive an imaging facelift of sorts, augmenting the baked-in optics via Camera Extras. This suite of apps will effectively upgrade the core photo-taking experience with the addition of a self-timer, action shots, panorama and a Smart Group Shot setting (likely built upon Scalado software). So, while your eagerness to adopt that cyan Lumia 900 may not pay off with an upgrade to WP 8, at the very least Nokia is adopting a policy of no Lumia user left (that far) behind.
To check out the latest updates from Microsoft's Windows Phone event, visit our liveblog!
Nokia to bring range of new and updated apps to existing Lumia lineup originally appeared on Engadget on Wed, 20 Jun 2012 13:58:00 EDT. Please see our terms for use of feeds.
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Wednesday, June 20, 2012
Oil price rises on hopes Fed will boost US economy
(06-19) 08:22 PDT New York (AP) --
The price of oil is rising on hopes that the Federal Reserve will announce new measures to stimulate the U.S. economy.
U.S. West Texas Intermediate crude rose 82 cents to $84.09 per barrel while Brent crude added 39 cents to $96.44.
The Fed holds a two-day meeting that ends Wednesday, and in the past has taken action to encourage Americans to spend and borrow. Many analysts think the struggles of the U.S. economy and Europe's debt crisis will compel the Fed to say or unveil something to try to boost confidence.
Any sign that the Fed is willing to take action could lift oil prices, which have fallen sharply the past six weeks over fears that growth in the global economy will stall.
Meanwhile, U.S. gasoline prices fell below $3.50 per gallon for the first time since Feb. 10.
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Turtles fossilised in sex embrace
Turtles killed as they were having sex and then fossilised in position have been described by scientists.
The remains of the 47-million-year old animals were unearthed in the famous Messel Pit near Darmstadt, Germany.
They were found as male-female pairs. In two cases, the males even had their tails tucked under their partners' as would be expected from the coital position.
Details are carried in the Royal Society journal Biology Letters.
Researchers think the turtles had initiated sex in the surface waters of the lake that once existed on the site, and were then overcome as they sank through deeper layers made toxic by the release of volcanic gases.
The animals, still in embrace, were then buried in the lakebed sediments and locked away in geological time.
"We see this in some volcanic lakes in East African today," explained Dr Walter Joyce of the University of T?bingen.
"Every few hundred years, these lakes can have a sudden outburst of carbon dioxide, like the opening of a champagne bottle, and it will poison everything around them."
The turtles described in Biology Letters are of the extinct species Allaeochelys crassesculpta.
They are about 20cm in length; the females are slightly bigger than the males.
Their nearest living relatives are probably the pig-nosed turtle (Carettochelys insculpta), a much bigger species that swims in waters around Australia and Papua New Guinea.
A. crassesculpta is just one of thousands of exquisitely preserved fossil creatures pulled from Messel Pit, which has Unesco World Heritage status because of its palaeontological significance.
Nine pairs of turtles have been unearthed at the site over the past 30 years.
In most of the couples, the individuals were discovered in contact with other. For the pairs that were not, the individuals were no more than 30cm apart.
"People had long speculated they might have died while mating, but that's quite different from actually showing it," said Dr Joyce.
"We've demonstrated quite clearly that each pair is a male and a female, and not, for example, just two males that might have died in combat.
"This fact combined with the observation that their back ends are always orientated toward one another, and the two pairs with tails in the position of mating - that's a smoking gun in our view."
It is said to be the only example in the fossil record of vertebrates being preserved in the act of having sex.
For invertebrates, there are numerous examples in the scientific literature of copulating insects being caught in amber, or fossilised tree resin.
Jonathan.Amos-INTERNET@bbc.co.uk and follow me on Twitter
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Is the Antique Business, Dying, Dead, Wounded Or Just Hybernating ...
If you are a small business owner of a antique business, you have probably heard the ?death knoll claims?, been deluged with discouragement from the ?gloom and doom?crowd and look frequently out your window to see if ?the funeral procession? is passing by?I am here to tell you that while antiques as well as all discretionary retail businesses are challenged?they are not dead and won?t be any time soon!
Almost every day I hear the constant comment from some customers and a lot of discouraged dealers saying that the antique is industry is dead, dying or disappearing. There rationale is:
1. The existing customer isn?t buying.
2. The existing customer has bought all they intend to.
3. The younger customer isn?t interested.
4. Everyone that might be buying is buying online.
I would like to give you ?tough and committed? antique dealers who have store fronts some counter intuitive insight and contrarian opinion about the ?state of things in the antique industry?.
For years the antique industry (like many other industries in America) became over populated with part time, marginally committed participants who saw there opportunity to turn a ?passion for garage sales? into ?off or on the books? profits with little day to day efforts through the proliferation of antique malls everywhere! These dealers would ?plop down? a security deposit, load up the SUV, get a few tables and cloths together and open up a Antique Mall Space. The large size of this group proliferated a huge amount of antique malls popping up on many main streets and malls throughout the United States.
The fallacy of this concept was the space was expensive, add on percentages pretty high, and marginally committed staff not having the same ?vested interest? as a owner of a mall space would have. The dealers in the malls were not ?retailing veterans? and in many cases found out at the end of the month that instead of the ?slush funds? that they thought they had created, a bill for the short fall between space rent and sales was waiting for them on the first of the month instead of the hoped for check. A new ?harsh reality? sunk in to the mall space tenants and they soon said this is not a good idea and ?bailed? in record numbers. The ?bailing process? of mall space tenants created huge empty gaps in antique malls and led to a new reality for the antique mall owner ?they are upside down on their rent due to the vacancies?. This has led to record Antique Malls closing their doors and hanging the ?for rent? signs on the front of the buildings.
What is the post mortem of this process? ?Bigger opportunities? for the surviving retail outlets for the sale of antiques by getting a bigger slice of a (economically caused) smaller pie. This is a moment to not lament the advent of online antique sales but take advantage of it. The internet gives a dealer a chance to reach millions of new customers and ?start slicing up? their share of the smaller pie. The reduction in shopping malls makes your ?brick and mortar? shop more appealing to the customer who enjoys a new adventure in a antique store (as long as he or she is welcomed with enthusiasm) and well priced and unique items to be tempted by.
Willl the antique industry and store survive and return back to life? I think so. The antique customer is first and foremost a ?collector? not unlike a museum. They collect things that interest them, have intrinsic value to them and that they think will in time appreciate in value. The number and longevity of museums throughout the world is testimony that there is still interest in viewing and owning things of historical significance on the part of many individuals. A private collection of a ?item of passion? for a collector is their private museum to be enjoyed by themselves and shared with friends?and perhaps ultimately sold for profit!
The traits that will determine the?winners and losers? in this antique industry ?shakeout? are:
1. Perserverence coupled with tight expense control.
2. Exciting and unique merchandise flowed regularly to ensure newness to your repeat customers.
3. Good value. The days of ?obscene profit? are over. $10 profit to $1 investment may happen occasionally but a more modest $3 to $1 sales price to cost ratio probably will give better value and motivate the thinning ?customer count? to purchase.
4. A good attitude. The last thing anyone needs (or wants to hear) when they visit a store or business for some quality shopping time is ?gloom and doom?. Motivation and enthusiasm are contagious?so is wining and growsing. If you want more positive customers? be a more positive shop owner!
5. Look for new ways to reach new customers. Pack up the car or truck and hit the high, low, or medium end flea market, antique show or swap meet with a load of business cards and great merchandise. Give the people who stop by a ?preview? of your taste and selection and invite them to stop by for a visit of the larger assortment in your shop. Give them a discount coupon, if you want to fuel urgency, to be used on their next visit.
6. Finally keep you store fresh. If new merchandise flow isn?t possible with current cash flow challenges? Rearrange your stocks so that the same items are presented in new locations, with new adjacencies and with new ways to visualize their use. You will find a old item becomes a new sale by simply moving it to a new location.
In summary when the going gets tough?The committed antique shop owner should look at the situation as a opportunity to grow market share?Not toss in the towel!
The world is littered with businesses that would have been successful with a little more perseverance and patience! Quitting is easy?Winning is commitment!
Jeff Mack is the owner of Silverado Warehouse, a 2 acre architectural, primitive, western and architectural antique store in Rainbow, California (4 mi. so. of Temecula). Silverado Warehouse is the largest primitive antique store in California and is located on two beautiful acress of 100 year old oak trees in one of Northern San Diego Counties most beautiful country properties. The property also boasts a wonderful country restaurant, flower shop, produce and snack market and is easily reached by a quick exit from HWY 15 as you are heading towards San Diego or from LA. Silverado Warehouse is open year round Thursdays through Sundays from 10AM- 5PM. You can also visit us online at http://www.silveradowarehouse.com
Jeff was previously in Senior Management of Neiman Marcus, Bonwit Teller and Broadway Department stores and has over 30 years experience in specialty and large scale retail. This experience has enabled him to create Silverado Warehouse and be regarded as a Architectural Salvage and Antique store operations and merchandising expert.
Jeff also operates ?Antique Rethink? a antique store consulting service that offers on site operational, merchandising, financial and directional advice at reasonable rates. If your business is struggling and you want a fresh set of eyes to advise you get back on track or make the right decision for your business, Give Jeff a call at 760-723-8483. We will explain our role and fee structure and see if it makes sense for you before you quit or help you grow market share in the future to do dominishing competition.
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